At AmorZaib, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund process. Please review our policy below.
Returns
- Return Period: You may return eligible items within 30 days of receiving your order.
- Return Conditions: The product must be unused, unworn, and in its original packaging with tags intact.
- Non-Returnable Items: Customized or made-to-order products are not eligible for returns.
- Restocking Fee: A 10% restocking fee will be deducted from the refund amount.
- Return Shipping Costs: The customer is responsible for return shipping costs unless the item received was incorrect or defective.
Damaged or Defective Items
- If you receive a damaged or defective item, you must notify us within 7 days of delivery.
- We may require photos/videos as proof before approving the return.
- A replacement or full refund will be provided after verification.
Refund Process
- Once we receive and inspect the returned item, we will process your refund within 7 working days.
- Refunds will be issued to the original payment method used for the purchase.
Lost Packages
- If your package is not delivered within 15 working days, you may be eligible for a full refund or a replacement.
For any questions or to initiate a return, please contact us at:
📧 Email: [email protected]
📲 WhatsApp us: +1(978)312-7707
